Feedback From MR. RAMKUMAR V who Used Our Houseboat on 14 December 2018
Thanks to Ms. Parvathy and Mr. Vinod for the very quick action. We heard news about the Hartal at Guruvayoor in the evening and called you at 7:45. By 8:15, they both had arranged a hotel for our stay within walking distance of the boarding point. This enabled us to start on the same night before the hartal and that is why we could go on the trip at all.
Excellent work by Pournami team. I have already made a recommendation to our relatives and they are visiting you during this Pongal.
I know the arrangement was made in a hurry, but please avoid suggesting Cosy Regency to your guests. The toilets were in very bad shape (leaking, no toilet seat cover) and the staff was also not very helpful.